Customer Testimonials

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Google Dec 8, 2019
 

Justin was the biggest help! He made us feel so comfortable and made the entire process run very smoothly and easily. He was very approachable and was really patient with us. If you go here, ask for Justin!

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Yelp Nov 17, 2019
 

This was by far the BEST car buying experience I have ever had. Travis was a dream to work with. He was informative, patient, and extremely knowledgeable. He took the time to go over every single feature in the Atlas with me, and again when I finally bought it. I was very picky about which trim level and packages I wanted, and he went out of his way to search the dealerships throughout the area to find me exactly what I requested. He did a great job keeping me updated throughout the entire process, and he was always 100% transparent with ...

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Yelp Oct 3, 2019
 

My husband took his car in for a service and they were not only courteous, but very understanding and helpful.  Their showroom is beautiful and every employee we encountered was friendly and caring.  We liked them so much we went back and test drove a vehicle which we ended up buying!  We didn't think we would be able to get into a car but they worked to make the finances work for our budget.  Amazing customer service.  I wholeheartedly recommend Brazos Valley VW!!!  I saw some horrible reviews from the past but I think they must have a change in ...

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Google Aug 31, 2019
 

For a car dealership, pretty simple transaction.

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Google Aug 26, 2019
 

I had a very positive experience at Brazos Valley Volkswagen in Bryan, TX today. I live in Waco, TX but had to drive to Bryan to play Taps for a veterans service in my 2006 VW Jetta. I started hearing an unusual noise as I got close to Bryan and after stopping at the cemetery I found that my under engine shield was detached in the front. After playing for the service I found that there was a VW dealership in Bryan and drove over to see if they could help with my problem. There service department was very helpful and ...

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Google Aug 19, 2019
 

So insanely expensive for no specific reason. I got everything done for less than one third of the Cost. Also, work was done in 1 day. Not 2 weeks. !!!!!!!

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Google Aug 11, 2019
 
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Google Aug 8, 2019
 
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Yelp Aug 5, 2019
 

Brazos Valley VW has a great service and parts department. Nancy in service is friendly, helpful and easy to deal with. Henry, the parts manager is one of the most helpful and easygoing people I have ever dealt with. They are both deserving of your patronage.

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Google Jul 22, 2019
 

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