Our Jetta Wagon was part of the VW emissions settlement and Brazos Valley handled us perfectly a year ago. This time we needed the anti-theft wheel lug nut adapter to replace a tire and Gilbert personally handled our situation perfectly.Brazos Valley did not have our size tire in stock but Gilbert called Discount Tire next door who did and called me back with a plan to solve the problem..and did. Thank you Gilbert. Job well done.
Best service in town. Picked my car up today and it's running better than ever, thanks to Aaron. He is definitely an asset to your company. Top notch technician. Thank you Aaron, and thank you BV Volkswagen for employing such great people!
Great place! Great people!
Even though I had to make two trips from Burton I am very satisfied . Sevice man Dylan was great . He worked with me and always called back asap. Hope I don't need service for quite awhile, but if I do I will definitely be back . Thank you all for all you did for me!
Great company that’s ran by great people. Very patient and not pushy.
Dylan and Humberto are always busy but always get the job done quickly while providing clear communication backed by good mechanic work.